You bought the AI tools. Nobody uses them. We fix that, and we run it for you.
Tech Upstairs is your virtual CIO. That means we own your tech roadmap, wire the automation into the tools you already pay for, and report the dollars back. You get a seat, not another piece of software to babysit.
Enterprise-grade experience. Small-business attention. Based in Atlanta.
The tech is supposed to help. Mostly it just piles up.
Most small businesses don't have a tech problem. They have a nobody-owns-it problem. Here's what that looks like.
Shelfware
You bought the AI tools. They sit there. Nobody was shown how to fold them into the actual work.
Nothing talks to anything
Your booking, your invoicing, your email, and your spreadsheets all live in separate boxes. Someone copies between them by hand.
No one technical to call
When it breaks, you Google it or you wait. There's no one whose job is to own this and tell you what's next.
Follow-up by hand
Quotes, no-shows, lapsed customers. The money is sitting in your system. Nobody has time to chase it.
Unsure what's safe
You want to use AI. You also don't want it touching customer data it shouldn't. So you freeze.
Paying for ghosts
Software seats nobody logs into. Tools you forgot you signed up for. It bleeds out every month.
Nothing gets measured
You can't see, in real numbers, what your tech is actually producing. So you can't tell what to cut or double.
Most shops sell you software. We take the seat.
A vCIO is a virtual chief information officer. Plain version: it's the senior tech person a big company has on payroll, except you rent the brain and not the salary. We don't hand you a tool and wish you luck. We sit in the chair, own the plan, run the systems, and answer for the results.
We own the roadmap, so you stop guessing what tech to do next.
We wire and run the systems, so your team doesn't babysit software.
We report the numbers, so you can see what your tech earns.
Four steps. Each one is a real outcome, not a meeting.
Automation Audit
We look at your whole stack and find where time and money leak out. You get a clear score and the biggest wins ranked. It's a flat $2,500, fixed up front. No hourly, no surprises.
Roadmap
We turn the audit into a plain plan. What we automate first, what it's worth, and in what order. It comes with the audit, no extra charge. You keep it even if you never hire us to build.
Wired engine
We build and connect the system, running inside the tools you already use. Flat monthly price. We run it and you approve by exception.
The seat
We stay in the chair. One number to call. We watch the stack, fix what breaks, and tell you what's next every month.
The Recovered Revenue Engine
Here's a system we run that pays for itself. It finds work you already earned but never collected. Declined jobs, no-shows, customers who drifted. Then it chases that work for you across text and email, and reports the dollars it brought back.
It plugs into the software you already run.
It follows up on its own, in your voice, on a schedule.
Every month you get one number: the revenue it recovered.
What we go hunting for in month one
A realistic target for a busy shop, not a client result yet. Your real number replaces this once your first month runs.
We already run the tech behind a working nonprofit.
Cancer NOT My Friend is a nonprofit we support. Kedric, our founder, sits on their advisory board, and Tech Upstairs built and runs the technology behind their events. Registration, check-in, and the follow-up, all automated. It's the clearest picture of the seat in practice. We don't just advise. We build the systems and keep them running.
Kedric Benefield
Kedric spent his career inside companies like HP, Genuine Parts, UKG, and Floor & Decor, across healthcare and government. He brings that enterprise playbook to small businesses that could never put it on payroll.
Founding clients wanted
We're taking on a small group of founding clients now, at a founding rate. You get the seat early, and your results become the proof on this page. Spots are limited on purpose.
One number to call. We own your tech roadmap.
This is the recurring part. We're your tech leadership on a flat monthly basis. We watch the stack, run the automation, handle what breaks, and bring you the plan for what's next. You get a senior tech brain in the room without a senior tech salary.
What the seat includes
We don't let AI touch what it shouldn't.
Using AI doesn't mean handing your customer data to a black box. We draw clear lines on what AI can see and what it can't. You stay in control, you stay compliant, and you can explain it to anyone who asks. Safe and useful at the same time. That's the whole point.
Find out where your tech is leaking. Free, and it takes a few minutes.
Answer a short set of questions and get your AI and automation readiness score, plus a one-page snapshot of where to start.
Get your free readiness scoreThe questions people actually ask
No. We work inside the software you already pay for. The whole idea is to make your current stack finally do its job.